Return and Refund

At Part Supplies and Services LLC, we stand behind the quality of our products and services. However, we understand that there might be instances where you're not completely satisfied with your purchase. To make your buying experience as seamless as possible, we offer a 30-day money-back guarantee.

Return Refund Policy

  1. 30-Day Money-Back Guarantee: If you're not entirely satisfied with your purchase, you can return it within 30 days for a full refund. No questions asked. Please note that the item must be in the same condition you received it.
  2. Refunds: Once we receive your returned item, we'll inspect it and notify you of the status of your refund. If your return is approved, we'll initiate a refund to your original method of payment.

Frequently Asked Questions

  1. How do I return a product? To return a product, simply contact our customer service team within 30 days of receiving the item. They will provide you with all necessary instructions.
  2. When will I receive my refund? Once we receive and inspect the returned item, we'll notify you about the status of your refund. If approved, the refund will be processed, and a credit will be applied to your original method of payment within a certain number of days, depending on your card issuer's policies.
  3. Can I exchange a product? Currently, we only offer a return and refund policy. If you need a different item, please return your item for a refund and place a new order.
  4. I can't find the part I need on your website. What should I do? A: If you can't find the part you need, fill out our product request form, and we'll find it for you. We commit to sending you a quote within 24 hours.
  5. How long does shipping usually take? The shipping duration can vary depending on your location. Once your order is dispatched, we'll provide a tracking number so you can monitor its progress.
  6. What are the shipping costs? Shipping costs vary depending on the size and weight of the item and the destination. These costs will be detailed at the checkout stage.
  7. Q: What does the 30-day money-back guarantee cover? Our 30-day money-back guarantee allows you to return your purchase within 30 days if you're not completely satisfied, for any reason. The returned item must be in the same condition you received it.
  8. What if my question isn't listed here? A: If you have a question that isn't listed here, please don't hesitate to contact us. We're here to help and will respond as quickly as possible.

Parts Supplies and Services LLC

8 The Green, Suite B - Dover, Delaware 19901

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